Support

Contact Anichat Support

Read the FAQ first. If you still need help, send an email with your username or registered email and any details that help explain the issue.

Email Support

FAQ

Common Anichat Support Questions

Find quick answers for reporting, blocking, favorites, premium features, subscriptions, and auto-renewal.

How do I report a user?

Open the chat with that user, tap the three dots in the top right, choose Report user, then select the reason.

What happens when I report someone?

An automated review checks reports first. Some cases may also be reviewed by a person. Repeated or serious policy violations can lead to a permanent ban.

How do I block a user?

Open the chat, tap the three dots, and choose Block user. You can also swipe left on a chat in Recent and delete it, which removes and blocks that user.

How do I unblock a user?

Go to the Settings tab, open Blocked Users, and remove each person you want to unblock.

What does blocking do?

Blocking stops that user from contacting you again through Anichat.

How do I favorite a user?

Open the chat, tap the three dots in the top right, and choose Favorite user.

What does favoriting do?

Favoriting keeps a chat easier to find by showing it in the Favorite tab, useful when you want to stay in touch with someone.

What do premium subscribers get?

Premium subscribers can use gender preference when starting chats, change the profile photo any time, and remove ads.

Where can I read subscription details?

Read the Anichat Subscription Information page for pricing, renewal, cancellation, and Apple account management details.

How do I turn off auto-renewal?

Manage or cancel auto-renewable subscriptions from your Apple account settings. Apple also provides a guide at support.apple.com/118428.

Email support

Still need help?

Support is provided Sunday through Thursday. We aim to reply within one business day, though some cases may take longer.

Include relevant details such as your username, registered email, device, app version, and what happened.

Email freespiritlabs@gmail.com